Microsoft investigating Groups and Outlook outage as folks report troubles

The Microsoft emblem is seen on the Microsoft retailer in New York City.

Mike Segar | Reuters

Microsoft reported it’s investigating difficulties with quite a few of its options, along with Groups and Outlook.

The U.S. know-how large reported that finish customers could maybe not be capable of entry many Microsoft 365 services and products.

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“We now have acknowledged a potential networking problem and are reviewing telemetry to determine the long run troubleshooting measures,” the agency reported.

Downdetector, a service precisely the place of us can log difficulties and outages with websites and apps, noticed a spike in folks reporting challenges with Microsoft options, which incorporates Outlook, Groups and the agency’s cloud product Azure, at round 3 a.m. ET.

Microsoft said that at throughout 7:05 UTC — 2:05 ET — consumers could maybe “information points with networking connectivity, manifesting as neighborhood latency and/or timeouts when attempting to hyperlink to Azure strategies in a lot of areas, as very properly as different Microsoft companies.”

The enterprise reported it’s investigating and “will share updates as earlier than lengthy as extra is recognized.”

The Microsoft outage will come simply hours after it documented improved-than-predicted earnings for the Oct-December quarter. However the enterprise noticed a slowdown in earnings from cloud computing options, akin to Azure, and gave gloomy steering for the current quarter.

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